Interactive Website Features That Do Not Work on Phones
If your dropdown menus, tooltips, or expandable cards only work when you hover with a mouse, more than half your visitors cannot use them. Touch screens cannot hover.
Touch screens cannot hover. Keyboards cannot hover. Screen readers cannot hover. If your website has tooltips, dropdown menus, or expandable cards that only respond to mouse hover, you have excluded more than half your visitors from accessing that content.
Every hover interaction needs a non-hover equivalent: a tap to toggle on mobile, keyboard support for Enter and Space keys, and proper accessibility attributes for screen readers. This is not optional. It is a usability requirement for the majority of your traffic.
When we find one hover-only element during QA, we audit every interactive element on the site. The underlying assumption ("everyone uses a mouse") tends to be systemic. If the dropdown only works on hover, the tooltips probably do too.
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